This site delivers a practical understanding of delivering IT services utilising the ITIL best-practice scheme.
Each section of ITIL is broken down into a series of articles that will help to get you started with ITIL
This site will not explain in-depth what each ITIL section is for and assumes that readers have acheived at least the ITIL foundation certificate offered by the British Computer Society's ISEB exam board
This site will give you real life examples, guidance and information based on the experience of the author(s) and contributors that will aid you in making ITIL-guided decisions about your IT infrastructure and services.
I hope you find this site of use, please feel free to pass on your comments to us at our published email address.
Many thanks
Steve Sutton BSc(Hons) MBCS MIETIT Manager and Certified ITIL Manager (MCITSM)
